Shipping, Returns & Exchanges

All orders are printed on demand which can take a bit longer than if we had merchandise on hand. But rest assured, you are getting a custom piece delivered as soon as humanly possible! We use all major carriers, and local courier partners.

Since all pieces are made to order, it is best to consult size charts and / or reach out for sizing help prior to ordering. In the event of a sizing issue, please contact us to facilitate an exchange if possible depending on the specific item. We want you to be happy and proud to wear your Provider gear so let us know if you have any problems.

In the event that a return or exchange is needed, return shipping is paid by the customer.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

At this time we are only Shipping to United States and Canada. We hope to expand in the future!

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Still have Questions?

Email us with any inquires at info@provideroutdoors.com